PRIVACY POLICY

This Privacy Policy describes how Savine The Label LLC ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.savinethelabel.com (the "Site") or otherwise communicate with us (collectively, the "Services").

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Information We Collect Directly From You

Information that you directly submit to us through our Services may include:

Contact details including your name, email address, phone number, and mailing address.
Order information including your billing address, shipping address, payment confirmation, and phone number.
Account information including your username and password.
Shopping information including the items you view, add to your cart, or place on your wishlist.
Customer support information including the details you choose to share when communicating with us via email or other channels.

You may choose not to provide certain information, but doing so may prevent you from using or accessing certain features of the Services.

Information We Collect Automatically

When you visit our Site, we automatically collect certain information about your device and your interaction with the Services ("Usage Data"). This may include:

Your IP address and approximate geolocation
Browser type and version
Device type and operating system
Pages visited, time spent on pages, and referring URLs
Information about your network connection

We collect this information using cookies, pixels, and similar tracking technologies. For more details, see the "Cookies" section below.

Information We Obtain From Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

Companies who support our Site and Services, such as Shopify.
Our payment processors, who collect payment information (e.g., credit or debit card details, billing address) to process your payment and fulfill your orders.
Advertising and analytics partners who help us understand how customers interact with our Site and ads.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties and are not responsible for any third party's policies or practices.

How We Use Your Personal Information

We use your personal information for the following purposes:

Providing products and services: processing your payments, fulfilling your orders, sending order notifications, and managing your account.
Marketing and advertising: sending promotional emails, text messages, or other communications (only with your consent), and displaying relevant advertisements on other platforms.
Security and fraud prevention: detecting, investigating, and taking action regarding possible fraudulent, illegal, or malicious activity.
Communicating with you: responding to customer support inquiries, providing updates about our Services, and improving your experience.
Compliance: complying with applicable legal obligations and enforcing our terms of service.

Cookies

Like many websites, we use cookies on our Site. Cookies are small text files placed on your device that help us remember your preferences, analyze site traffic, and improve your browsing experience. For specific information about the cookies used in connection with powering our store through Shopify, please see https://www.shopify.com/legal/cookies.

Most browsers automatically accept cookies, but you can choose to set your browser to remove or reject cookies through your browser controls. Please keep in mind that removing or blocking cookies may affect your user experience and may cause some features of the Services to work incorrectly or no longer be available.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes. These may include:

Vendors and service providers who perform services on our behalf (e.g., payment processing, data analytics, shipping and fulfillment, customer support, cloud storage).
Business and marketing partners, including Shopify, to provide services and deliver relevant advertisements to you.
Law enforcement, government authorities, or other third parties when required by law or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
In connection with a business transaction such as a merger, acquisition, or bankruptcy, where your personal information may be transferred as part of business assets.

We do not sell your personal information to third parties.

Third-Party Websites and Links

Our Site may contain links to websites or online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted.

Security and Retention of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security measures are perfect or impenetrable, and any information you send to us may not be fully secure while in transit.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, to provide the Services, to comply with legal obligations, to resolve disputes, or to enforce our policies.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights may include:

Right to Access / Know: You may request access to the personal information we hold about you, including the categories of information collected and the purposes for which it was used.
Right to Delete: You may request that we delete personal information we have collected about you, subject to certain legal exceptions.
Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
Right to Opt Out: You may opt out of receiving promotional emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email. If you opt out, we may still send you non-promotional communications such as order confirmations and shipping updates.

We will not discriminate against you for exercising any of these rights. To exercise your rights, please contact us using the details provided below. We may need to verify your identity before processing your request.

Marketing Communications

We may send you marketing emails about new products, promotions, and other updates if you have opted in to receive them. You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly. Please note that even after unsubscribing from marketing emails, you will continue to receive transactional emails related to your orders and account.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date at the bottom of this page. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us.

Email: info@savinethelabel.com

Support Hours: 24/7 Customer Support

Business Address: Savine The Label LLC, 2041 East Street, Concord, CA 94520

This Privacy Policy was last updated on April 3, 2026.